1.1. Through its website, FastPass Corporate Solutions INC serves as an agent for the hiring of transfers of individuals or groups.

1.2. By concluding this agreement, FastPass Corporate Solutions INC will take care of the necessary formalities and is committed to be at the place and time specified by the customer.

1.3. FastPass Corporate Solutions INC operates exclusively as an online booking platform and technology intermediary connecting customers with independent third-party transportation service providers (“Service Providers”).

1.4. FastPass Corporate Solutions INC does not own, operate, manage, or control transportation vehicles and does not act as a carrier, transportation operator, or employer of drivers. All transportation services are performed by independent Service Providers who operate under their own licenses, permits, and insurance coverage.

1.5. Service Providers are independent contractors and are not employees, partners, agents, or representatives of FastPass Corporate Solutions INC. FastPass Corporate Solutions INC shall not be responsible for employment obligations, wages, benefits, or regulatory compliance applicable to Service Providers.

While acting as a coordination platform, FastPass Corporate Solutions INC remains committed to supporting customers and Service Providers throughout the service process to facilitate smooth and reliable transportation experiences.

2.1. The online recruitment procedure is done in a safe environment, which ensures confidentiality and convenience to hire a high-quality service.

2.2. The contract becomes legally active after FastPass Corporate Solutions INC receive confirmation of payment and send the transfer of information to the client.

2.3. The customer will have to acknowledge receipt of all notifications by the FastPass Corporate Solutions INC. However, if in the event the customer does not acknowledge receipt of an e-mail, the existing records in the e-mail server FastPass Corporate Solutions INC will serve as a proof of this receipt.

2.4. Sending confirmation by FastPass Corporate Solutions INC of collections and payments through the customer's credit card will not be considered as a client's link to any contract.

2.5. It is strictly forbidden to minors make the booking any service FastPass Corporate Solutions INC, and their legal guardians or other persons responsible for minors should contact immediately, so that the company can immediately cancel this record.

2.6. We recommend that site customers carefully read all the terms and conditions of the company and carefully check the data of its bookings and confirmations before sending the purchase order. It must ensure, in particular, the completion of all required fields of the reservation, indicated by an asterisk (*).

2.7. Digital Acceptance - By completing a reservation through the platform and selecting the confirmation option, the customer acknowledges having read, understood, and agreed to these Terms and Conditions, which constitute a legally binding electronic agreement.

3.1. FastPass Corporate Solutions INC responsibility is acting as an agent for each supplier of transfers, offering the buyer an online booking service, ensuring that the information registered on the site will be confidential. The FastPass Corporate Solutions INC is not responsible for any damages that may arise from incorrect processing of data provided on the reservation.

3.2. FastPass Corporate Solutions INC cannot be held responsible for the happening of incidents during the service, including disease, injury or death. Compensation for accident, illness or death resulting from the use of the shuttle service should be addressed to the direct supplier of the service concerned and will be subject to the laws and jurisdiction of the country in which the service was actually rendered.

3.3. The FastPass Corporate Solutions INC is set free from any responsibility if the client closes the contract directly with the service provider.

3.4. The accuracy or reliability of the content of this site cannot be guaranteed by FastPass Corporate Solutions INC because eventualities may occur, such as viruses.

3.5. FastPass Corporate Solutions INC will do all possible to rectify possible mistakes brought to its attention as soon as possible. If any of these mistakes result in a booking made with a wrong price or misleading advertising information, FastPass Corporate Solutions INC Will terminate the contract free of charge.

3.6. Supplier Operational Responsibility – Each Service Provider is solely responsible for the execution of transportation services, including but not limited to vehicle condition, driver conduct, licensing compliance, insurance coverage, and adherence to applicable local laws and regulations.

3.7. Service Performance Disclaimer – FastPass Corporate Solutions INC schedules transportation services based on the pickup time and service details provided and confirmed by the customer during the booking process. The scheduled service time reflected in the booking confirmation constitutes the official agreed service time. While Service Providers make every reasonable effort to operate according to the confirmed schedule, customers acknowledge that minor timing adjustments or delays may occur due to operational, environmental, or external circumstances beyond reasonable control, including but not limited to traffic conditions, road closures, accidents, airport operations, weather conditions, security procedures, or other unforeseen events. Such circumstances shall not be considered service failure or grounds for refund when reasonable efforts have been made to perform the service as scheduled.

3.8. Limitation of Liability – To the maximum extent permitted by applicable law, FastPass Corporate Solutions INC total liability arising out of or related to any booking or service shall be limited to the total amount paid by the customer for the specific reservation giving rise to the claim.

3.9. FastPass Corporate Solutions INC shall not be liable for indirect, incidental, consequential, punitive, or special damages, including but not limited to missed flights, lost business opportunities, emotional distress, or loss of income.

4.1. The receipt sent by email to the customer by FastPass Corporate Solutions INC includes all requested information, including the address of your hosting. Any amendments must be written and submitted by email to Este endereço de email está sendo protegido de spambots. Você precisa do JavaScript ativado para vê-lo. before the date of travel. The customer is responsible for any increase in service costs resulting from changes requested. Changes are subject to availability and acceptance of the supplier. 1 or 2 changes Will be free of charge and may incur after that, an administrative fee of $65.00 (sixty-five) dollars in case a third change is requested. Amendment requests made less than twenty-four (24) hours before the scheduled service time are not guaranteed and remain strictly subject to operational feasibility and supplier availability. In such cases, a last-minute modification fee may apply, limited to a maximum of ten percent (10%) of the total reservation value, in addition to any applicable fare adjustments resulting from the requested change.

4.2. Once a contract is signed and any mistake is detected by the customer, it must be related to us within 24 hours before the date of commencement of work.

4.3. Cancellation Policy - Any cancellation request must be submitted in writing via email to the FastPass Corporate Solutions INC Reservation Center.

Cancellation eligibility shall be determined based on the scheduled pickup time indicated in the booking confirmation.

The cancellation structure below reflects progressive operational commitments made to reserve drivers, vehicles, and scheduling resources specifically for each booking.

The following cancellation terms shall apply:

• Cancellations made more than forty-eight (48) hours prior to the scheduled service time are eligible for a one hundred percent (100%) refund of the total amount paid.
• Cancellations made between forty-eight (48) hours and twenty-four (24) hours prior to the scheduled service time are eligible for a seventy percent (70%) refund of the total amount paid.
• Cancellations made less than twenty-four (24) hours prior to the scheduled service time, as well as No-Shows, are non-refundable due to operational commitments, driver allocation, and service preparation already undertaken.

5.1. All contacts related to the provision and / or amendment of the booking contract information between the users of our sites and FastPass Corporate Solutions INC will be made exclusively by email.

5.2. In the event of unavoidable changes to the contract, FastPass Corporate Solutions INC will inform the customer by e-mail to the address provided by the customer, making the sending of this email proof of receipt by the customer. The same system applies to all other advisory e-mails that can be sent to the customer by FastPass Corporate Solutions INC, for this reason, it is essential to confirm the email address you provided us is correct and update. Read all your e- mails before your trip.

5.3. Reasonable attempts will be made to contact the customer using the provided contact details.

5.4. Customers acknowledge that communications related to bookings may be conducted through email, SMS, messaging applications, platform chat systems, or other electronic communication methods provided by FastPass Corporate Solutions INC.

6.1. This agreement implicitly means that customers declare the following:

6.2. They are above age (18 years old or older) and are in full possession of their mental powers, which enables them to meet all their legal responsibilities related to this agreement.

6.3. Are aware of the extent of services that are subject of this contract, the information referred above as well as the general conditions.

6.4. Customers declare that credit or debit cards declared in the contract belong to them and have funds enough to cover the service costs.

6.5. They also declare they are willing to notify FastPass Corporate Solutions INC as soon as possible when any data furnished by them suffers any change or alteration.

6.6. Services to be provided are in accordance with the data specified in the email confirmation. It is therefore the customer's responsibility to print and verify the accuracy of the confirmation of the transfer. If confirmation of the data is incorrect, the customer must immediately contact FastPass Corporate Solutions INC Reservation Central Office to update it. FastPass Corporate Solutions INC cannot be held responsible for any reservations made which are impossible to achieve, and the customer will not be reimbursed for such reservations.

6.7. User Account & Platform Use - FastPass Corporate Solutions INC reserves the right to suspend or terminate user access to the platform in cases of fraud, abusive conduct, repeated cancellations, payment disputes, or misuse of services.

Users agree not to misuse the platform, engage in automated booking activity, data scraping, resale of services without authorization, or any activity that may disrupt platform operations.

7.1. On the scheduled time for the transfer, the driver hired by the service provider, will have to wait at the agreed location, up to 60 minutes after the arrival of the flight. The waiting time at any other place should be limited to 15 minutes from the agreed time (as defined in Section 7.8).

7.2. If the customer cannot find the driver on arrival, it is the customer's responsibility to contact FastPass Corporate Solutions INC through our chat 24/7. If you experience any difficulty locating your driver, it is essential that you contact our operations team immediately using the contact details provided. Active communication helps prevent service disruption and ensures continued assistance. If the customer does not contact with us in 60 minutes from the actual landing time and FastPass Corporate Solutions INC is not be reported on the occurrence of the problem, the transfer reservation will be canceled and will not be refunded. A third-party company, a provider of telecommunications services, will keep an electronic record of all calls received, and it will be used as evidence in the event of a disagreement about the calls that were or were not made to the phone numbers contacted. Also, we always keep in our records all the chat communication and it can be used as proof in case that we determinate as NO SHOW.

7.3. It is the customer’s is responsibility to check the agreed time for the waiting of the shuttle service and also ensure that your arrival time chosen at the airport allows you to arrive at least 10 minutes before the opening of the check-in desk (not the end) and, in any case, less than two hours before the scheduled departure of the flight.

7.4. Neither FastPass Corporate Solutions INC nor the supplier shall be responsible for delays due to external forces or other circumstances which are beyond our control, such as accidents suffered by third parties on the itinerary of the transfer, police inspections, acts of terrorism or vandalism, extreme weather conditions, heavy traffic, turmoil’s, delays at the airport and natural disasters. The chosen itinerary roundtrip to the destination cannot be guaranteed and the Google map displayed on our website is given for information purposes, but every effort to respect the time of arrival, will be granted.

7.5. It is the customer's responsibility when booking to provide accurate information on the origin, destination and accommodation. The service provider will seek the client and take him or her as close as possible to the address provided, depending on the conditions of the access and the type of vehicle used. In case conventional route accesses are closed due to weather, road accidents, etc., the service provider will, upon the customer's express request, use a longer route to reach the agreed destination, but under this situation, the customer will be responsible for any additional charges.

7.6. All vehicles used in the transfer agreement, are included in liability coverage insurance policy of the service provider.

7.7. If the customer wishes to include under aged persons (17 years old or less) in the transport in the contract, He or she must inform FastPass Corporate Solutions INC about this before confirming the reservation, so that we will make sure that the required security systems for kids demanded by Law are obeyed in accordance with the present legislation.

7.8. Waiting Time, Customer Contact Obligation and Additional Waiting Charges Complimentary waiting time is included in each reservation as specified in the booking confirmation and applicable service rules. Unless otherwise stated, drivers will wait up to the maximum complimentary waiting period established for the service category and pickup type.

Customers are responsible for remaining reachable through the contact information provided during booking and must actively attempt to contact FastPass Corporate Solutions INC through the available communication channels (including chat, phone, or messaging services) if they are unable to locate the driver or anticipate delays.

Failure by the customer to establish communication within the complimentary waiting period may result in the reservation being classified as a No-Show, and the service will be considered completed without refund.

After expiration of the complimentary waiting period, additional waiting time may be granted solely at the discretion of the Service Provider and subject to driver availability and operational feasibility.

When additional waiting time is available, it will be charged in fixed sixty (60) minute increments, regardless of whether the customer utilizes the full additional waiting period.

Additional waiting charges shall be calculated according to the applicable operational rates in force for the geographic region where the service is performed, based on the vehicle category booked and local market conditions. Applicable waiting time rates may vary by country, city, service category, and currency, and will be determined according to the prevailing service pricing structure at the time of the booking.

The applicable waiting time charges may be communicated in advance through the booking confirmation, service details, or upon customer request prior to service execution.

Additional waiting time cannot be guaranteed. If the driver has subsequent scheduled bookings or operational commitments, extended waiting may not be possible. In such circumstances, once the maximum waiting period has elapsed, the reservation shall be classified as a No-Show, and the service will be deemed fulfilled. Reasonable efforts will be made to notify the customer prior to such classification whenever operationally feasible.

The maximum waiting period applies regardless of delays caused by third parties or external circumstances beyond the control of FastPass Corporate Solutions INC or the Service Provider, including but not limited to:

• airline arrival procedures or post-landing operational delays
• baggage claim delays, lost luggage processing, or airline handling issues
• immigration, customs, or security queues
• airport or cruise terminal congestion
• port disembarkation delays
• hotel or resort checkout delays
• restricted pickup zones or traffic control measures
• lack of mobile signal, device malfunction, or inability to reach the customer

• GPS location data and system timestamps
• driver application status records
• communication logs (calls, messages, or chat attempts)
• geolocation check-in records
• photographic evidence of vehicle presence at the pickup location, where permitted by applicable law

• driver arrival at the scheduled pickup location within the agreed service window;
• availability of the vehicle and driver during the complimentary waiting period;
• reasonable attempts to contact the customer using the contact information provided at booking; and
• recorded operational evidence as described in Section 7.9.

• severe weather conditions
• aircraft mechanical or technical issues
• air traffic control restrictions
• airport operational disruptions
• airline rescheduling or rerouting decisions
• security or safety procedures
• strikes or airport personnel shortages
• governmental or regulatory restrictions

• extend waiting time subject to applicable waiting charges; or
• reschedule the service based on updated arrival information subject to applicable charges.

• additional waiting time beyond the complimentary waiting period;
• route or service extensions requested by the customer during the trip;
• vehicle upgrades or additional vehicles required due to undeclared passengers or luggage;
• cleaning, damage, or sanitation fees;
• tolls, parking, or access fees not included in the original booking where applicable;
• logistical or handling costs arising from operational adjustments.

8.1. If the client does not report the need of a proper seat for children demanded by law in United States of America and if the vehicle hired for the transfer is not equipped with one, the transfer will be canceled, unless the client furnishes his own one. These seats will be provided in case they are reserved in advance, however, in rare cases these seats may not be available due to unforeseen events such as the last-minute replacement of a vehicle. In such cases, you will be fully refunded for the seats not provided. In case a client does not accept the transfer to be made without one of these seats in case we do not have one available, He or she may provide one of your own and then request a refund to our Customer Service.

8.2. Disabled passengers should be able to enter the vehicle independently or with assistance from someone in his own group.

8.3. FastPass Corporate Solutions INC cannot guarantee the type of vehicle in which the transfer is made, it is possible that circumstances arise which require the supplier to replace the vehicle to accomplish the contracted transfer.

9.1. Each passenger has the right to carry one (1) bag or suitcase per person as well as hand luggage, such as wallets and other cases of small sizes unless specified additional items during the booking process. All baggage must be labeled safely, with the owner's name and destination address.

9.2. Any excess baggage must be declared when booking, as well as any other large object, such as surfboards, wheelchairs, etc. The passenger is responsible for all charges in case an additional vehicle to transport this extra baggage if it isn’t specified in advance. FastPass Corporate Solutions INC does not recommend transporting fragile luggage or other valuable objects such as jewelry, cash, precious metals, silverware, checks or other negotiable securities, documents, passports and other identification documents, product samples, etc.

9.3. The transport of luggage and other belongings are performed exclusively on the customer 's risk and, in any case, FastPass Corporate Solutions INC might be responsible for any losses or damage. The risk of loss or damage should be covered by a personal insurance on part of the customer before the client’s leaves on his transfer.

9.4. Luggage Capacity, Oversized and Undeclared Items - Luggage capacity limits are defined according to the vehicle category selected during the booking process and are clearly displayed on the FastPass Corporate Solutions INC website at the time of reservation. Customers are responsible for accurately selecting a vehicle category that accommodates the total number of passengers together with all luggage items to be transported.

Only the quantity and type of luggage declared during the booking process are guaranteed to be accommodated. Standard luggage allowances apply solely to suitcases and personal items within typical airline size and weight limits unless otherwise specified.

Oversized, excess, or special items — including but not limited to surfboards, sports equipment, large boxes, mobility devices, musical instruments, strollers, or additional baggage not declared at the time of booking — must be disclosed in advance and may require a larger vehicle category or additional vehicle allocation.

Customers acknowledge that vehicle capacity is determined by the combined space required for passengers and luggage simultaneously. The safe transport of passengers always takes precedence over luggage capacity, and seating positions cannot be compromised, reduced, or modified to accommodate undeclared items.

Vehicle images, examples, or descriptions displayed on the FastPass Corporate Solutions INC website are provided for illustrative purposes only and may not represent the exact vehicle assigned to the service. Vehicle allocation depends on operational availability, and luggage capacity specifications indicated during booking shall prevail over vehicle appearance or model expectations.

Service Providers reserve the right to refuse transportation of luggage or items that exceed confirmed vehicle capacity, compromise passenger safety, violate legal transport limitations, or were not properly declared during booking.

When operationally feasible, FastPass Corporate Solutions INC may offer an upgraded vehicle or arrange an additional vehicle to accommodate excess luggage, and any resulting additional costs shall be the responsibility of the customer.

Failure to accurately declare passenger count or luggage requirements may result in service delays, additional charges, partial service refusal, or classification as a No-Show if transportation cannot be safely performed under applicable safety standards.

9.5. Lost Property Policy - Customers remain responsible for ensuring that all personal belongings are removed from the vehicle at the end of the service. FastPass Corporate Solutions INC and its Service Providers are not responsible for the safekeeping, storage, or protection of personal belongings left in the vehicle after completion of the service.

FastPass Corporate Solutions INC may, as a courtesy, assist in coordinating recovery efforts when notified by the customer within a reasonable timeframe; however, recovery of lost items is not guaranteed.

Customers acknowledge that recovered items may be subject to handling, storage, coordination, shipping, or delivery fees, all of which shall be the responsibility of the customer and must be paid prior to return or shipment of the item.

FastPass Corporate Solutions INC shall not be liable for loss, damage, or deterioration of items during storage, handling, or third-party transportation used for returning recovered property.

Service Providers may dispose of unclaimed items after a reasonable holding period in accordance with local regulations or operational policies.

Customers are strongly advised not to leave valuables or high-value personal items unattended inside vehicles. Valuables — including but not limited to cash, jewelry, watches, electronics, laptops, tablets, cameras, passports, identification documents, travel documents, or negotiable instruments — are carried entirely at the customer’s own risk. FastPass Corporate Solutions INC and its Service Providers shall not be liable for loss, theft, or damage involving such items under any circumstances.

10.1. The customer is solely responsible for bringing the necessary documentation to cross borders. FastPass Corporate Solutions INC refuses to incur any additional costs arising from the absence of such documents or any other non-compliance with customs regulations, police, tax or administrative management of countries where it is necessary to enter. The transfer receipt is not a valid document to obtain entry visas.

10.2. In the event of FastPass Corporate Solutions INC has to pay for a fine to the authorities of other countries as a result of a law default on part of the client, regulations or other applicable travel requirements in those countries where he or she should enter, the customer will be solely responsible for paying back to FastPass Corporate Solutions INC, which might withhold any amount already paid until the customer provides proof of reimbursement of such fines, costs, etc.

11.1. By signing this contract, the customer grants FastPass Corporate Solutions INC and its service provider the right to refuse carriage transporting any passenger who may be under the influence of alcohol or drugs and those whose behavior may be considered dangerous to the driver of the vehicle or the rest of the passengers.

11.2. It is not allowed to drink alcoholic beverages on board of our vehicles.

11.3. It is strictly forbidden to smoke inside our vehicles.

12.1. Copyright, trademarks and other intellectual property rights of our web sites are granted to FastPass Corporate Solutions INC and is protected by national and international rules governing intellectual property.

12.2. The use by third parties of the contents of our website for any purpose other than reserving transfers, including the modification, subsequent publication and reproduction or full or partial representation of it, without the express permission of FastPass Corporate Solutions INC.

12.3. Any unlawful use of FastPass Corporate Solutions INC site, regardless of the purpose, is strictly prohibited in all circumstances.

13.1. This contract is governed by the laws of the United States of America and the international conventions to which United States of America is a signatory, being elected the Court of the District of Orlando, Florida, which can answer any question or doubt that might raise in relation to this contract.

13.2. Arbitration Agreement - Any dispute arising from these Terms shall first be resolved through good faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Orlando, Florida, in accordance with applicable arbitration rules, waiving the right to jury trial where permitted by law.

14.1. It is the duty of the supplier to protect data and other personal information of consumers and may not disclose or transfer them to third parties unless authorized by the consumer.

14.2. FastPass Corporate Solutions INC uses "cookies" on its website to gather information about the use of it, how the client is connected, the kind of server it´s being used, the type of search engine (eg Google Chrome) and how the potential customers were aware of FastPass Corporate Solutions INC. This information is used by the company with the sole purpose of improving its marketing policies, and personal internet user data is not included in this data search.

14.3. In response to a request for a transfer budget, FastPass Corporate Solutions INC can ask the customer personal data, including e-mail addresses and credit card data for sending correspondence, as well as for charging pendent debts. FastPass Corporate Solutions INC can also use this information to contact the customer with offers that may be of your interest. As soon as FastPass Corporate Solutions INC website interlocutor becomes a customer, the company may use the data provided during the booking process to offer future promotions and suitable offers.

14.4. By signing a contract with FastPass Corporate Solutions INC the customer authorizes FastPass Corporate Solutions INC to use his or her personal information to perform the requested service and for sending offers, such offers will be sent to the customer email address. The company may also use this information with the general aim of evaluating consumer response and satisfaction in relation to the services offered. These offers may be based on information provided to the company in the beginning of the operation, in surveys, from information that may specify preferences for buying and lifestyles, as well as information available from authorized external sources such as suppliers and marketing companies. These offers by email are sent directly by FastPass Corporate Solutions INC in a compatible format with the client retrieved information email (HTML, graphics, etc.), obtained personal data is stored in an authorized database.

14.5. FastPass Corporate Solutions INC is committed to never close contracts and provide services or send offers to under-aged citizens.

14.6. In accordance with United States of America current law, the company shall provide justice customer data from any personal information that the company can store. If the customer believes that the information held by our company is in any sense incorrect or incomplete, you must send a written notice to FastPass Corporate Solutions INC Customer service, and such errors will be immediately corrected by the company. The client can also send a written request for cancellation of a file at any time.

14.7. We call the customer's attention to the fact that other sites accessed through FastPass Corporate Solutions INC site may have confidential conditions that differ from our company.

14.8. FastPass Corporate Solutions INC comes by these Terms and Conditions reject any responsibility regarding the content or conditions of any linked site or affiliate.

14.9. If FastPass Corporate Solutions INC changes its internet policy on customer confidentiality, these changes will be identified in these Terms and Conditions, thus allowing the customer to be fully informed, to be able to respond appropriately.

14.10. International Data Protection - FastPass Corporate Solutions INC processes personal data in accordance with applicable international data protection laws, including where applicable the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).